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Delivering and Refund Policies: 

Paradise Bakers have following Delivering and Refund policies:

 Delivering Policies:

       We are delivering the cakes only in Allahabad (Within the range of 15 Km) which is chargeable.

 Delivery Date:

       Kindly book your orders 24 hours before for Cakes and for rest of the Products 2 Days before.

       Margin Time will be around 4 hours (more or Less) on the day of Delivery.

       Margin Time depend upon the distance of delivering address.

 Delivery Date:

       We deliver Monday to Sunday (7 days a week) Time: 11:00 Am to 10:00 Pm (IST)

       Orders booked on same day of Deliveries may get delayed than delivery time

 Festival Time:

       During Festival time Order booked may get late than the expected Delivery Date

 Note:

       During Holidays like Diwali, Holi, Eid, Raksha Bandhan, Christmas, New Year, Valentine Day, Mothers Day, Bhai Dooj etc it is recommended to book your orders 48 hours before

       We will attempt delivery of the items ONCE. Incase the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order as "executed" in the following cases :

             Delivery not done due to wrong address / wrong pin code.

             Recipient not available.

             Wrong phone or Cell or Extension number/ not working / no reply or not connecting / reachable and delivery is not done.

             Recipient refused the products

             Delivered the product at the Gate / Reception / Neighbors

       In case of Natural Calamities/ National Bandh or Strikes we reserve the right to reschedule the delivery for another date or entire amount will be refunded if the delivery is not reschedule.

 Delivery Status Enquiries:

       For confirmation regarding the delivering of the orders, it is recommended that you call the concerned authority of Paradise Bakers on the delivery date.

       Another suggestion is to e-mail us quoting of order

       However in case there is no one to receive the order at delivering address the delivery man will leave the Business Card at the doorstep of the recipient to call back for the orders and then the order need to be collected by the consignee form the outlet.

 Cancellation of Orders:

       You can cancel your order within 5 hours (of order made by you) Contact us as soon as possible on our Help lines no's about the cancellation of orders otherwise we are not liable to make any kind of refunds.

Refunds:
In case of Physical damage to Product (occurred during delivery phase) either we will replace the product or will refund the amount as per the Bank norms and policies which will take around 5-10 working days.

Cancellation of Orders:
You can cancel your order within 5 hours (of order made by you). Contact us as soon as possible on our Help lines knows about the cancellation of orders otherwise we are not liable to make any kind of refunds.

Points to remember: 
1. The product should be unused.
2. Please ensure that the product is in original packing along with the invoice.
3. Refund process will be initiated once the seller has received the product(s).
4. We will refund the money the way payment was made.

Item received in damaged condition or manufacturing defect or wrong item: 
If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our site, please contact us by email within 24 hours of your receipt of the product. It is important that you save all packing materials as well as the item itself. When you reach us, we'll give you instructions on how to proceed so that we may replace the item as quickly as possible.
 If you want a replacement then we will replace the item at the earliest possible with no extra delivering cost to you.
 If the original ordered item is no longer possible then we will request you to choose an alternate item and express delivery the same to you with no extra delivering cost to you.

Please note: 

 At any point the refunds will not exceed the actual value of the goods plus the delivering cost incurred for returning the product.